Accra, Ghana – The Ministry of Foreign Affairs announced today, July 23, 2025, that a significant number of undelivered passports have been returned to Passport Application Centres (PACs) across the country. This issue primarily stems from inaccurate addresses and contact details provided by applicants.
The Ministry had previously implemented a system to deliver passports via courier service. However, under the agreement with the contracted courier companies, passports that remain undelivered within 21 days are to be returned to the respective PACs.
In light of this, the Ministry is advising passport applicants who have not received notification regarding the delivery of their passports to contact the PAC where their biometric details were captured. Alternatively, applicants can call the Passport Client Service Unit at 0302 754 200 for assistance. The Ministry is urging the public to provide accurate information during the application process to ensure efficient passport delivery.
Ruth Abla ADJORLOLO
