ACCRA, 4TH JULY, 2025 – The Ministry of Foreign Affairs has announced the discontinuation of the online portal previously used for passport applications initiated before the rollout of chip-embedded passports on April 28, 2025. This change directly affects individuals who made payments for passport processing before this date but did not finalize their applications.

These applicants are now directed to contact the Passport Office Client Service Unit for assistance in completing their applications. The Ministry has provided a dedicated telephone number, 0302 754 200, for direct inquiries and support. This measure is in place to guide those who were in the process of applying through the old system and ensure a smooth transition to the new passport regime.
For all new passport applications, the public is reminded that the official and operational portal remains passport.mfa.gov.gh. The Ministry of Foreign Affairs emphasized the importance of public cooperation during this adjustment period to facilitate the efficient processing of all passport-related matters.
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