In a groundbreaking move, Ghana’s Minister of Foreign Affairs, Samuel Okudzeto Ablakwa, announced the launch of a 24-hour passport service on Thursday, March 13, 2025. This innovative initiative allows Ghanaians to apply for passports at any time and have them delivered directly to their homes.
The new service aims to eliminate the stress associated with in-person collection at passport application centers. “Gone are the days when you had to navigate traffic or take time off work to collect your passport,” Ablakwa emphasized. With this 24-hour service, applicants can submit their requests outside of regular working hours and enjoy the convenience of door-to-door delivery.
The initiative is expected to significantly improve customer satisfaction, as it allows applicants to choose their preferred delivery locations. The Foreign Affairs Ministry has partnered with reliable courier services to ensure timely and secure delivery.
This move reflects the government’s commitment to leveraging technology and innovative solutions to better serve its citizens. By providing flexibility and convenience, the 24-hour passport service is a significant step forward in improving customer service and efficiency in the passport application process.
Ruth Abla ADJORLOLO
